✅ Case Study #1:
Transforming CRM Operations for a Growing Logistics Firm in Canada
📍Client: North Track Logistics
Industry: Transportation & Logistics
Location: Calgary, Alberta
Services Delivered: CRM Implementation, Workflow Automation, Team Onboarding
Platform Used: Odoo CRM
🚧 The Challenge
NorthTrack Logistics was expanding rapidly across Western Canada but struggling with scattered customer data, delayed communications, and low visibility into sales pipelines. Their sales team was juggling between spreadsheets and legacy tools, leading to inefficiencies and missed opportunities.
🎯 Our Approach
We performed a comprehensive digital adoption audit and created a step-by-step onboarding plan:
- Customized and deployed Odoo CRM
- Automated key workflows (lead capture, follow-ups, client onboarding)
- Provided hands-on training to staff
- Integrated CRM with their website and email platforms
🚀 The Results
- 📈 35% increase in lead-to-client conversion within 3 months
- ⏱️ 70% reduction in manual data entry tasks
- 💬 Improved team collaboration across departments
- 📊 Real-time insights into pipeline, revenue forecasting, and customer engagement
💡 Client Testimonial
“Go Digital transformed how we operate. We now have a centralized CRM system tailored to our business. Their support and training made it seamless.”
— Jason M., Director, NorthTrack Logistics
🔗 Want Similar Results?
👉 Get Your Free Digital Adoption Audit
✅ Case Study #2:
Empowering an E-Commerce Brand with End-to-End Digital Transformation
📍Client: Trendiva Clothing Co.
Industry: E-Commerce / Retail
Location: Toronto, Ontario
Services Delivered: Website Revamp, Digital Marketing, CRM & Inventory Integration
Platform Used: Odoo, Google Ads, Meta Business Suite
🚧 The Challenge
Trendiva was scaling fast, but their website was slow, lacked SEO optimization, and customer data lived across multiple platforms. Ad performance was poor, and their inventory system had no real-time sync with orders.
🎯 Our Approach
We delivered a 360° transformation for their business:
- Rebuilt their website for speed, UX, and SEO performance
- Set up Odoo for integrated CRM + inventory tracking
- Launched targeted paid ad campaigns with pixel tracking
- Deployed automation for order confirmation, shipping updates & re-marketing
🚀 The Results
- ⚡ 52% faster website load time, leading to lower bounce rate
- 💳 21% increase in completed checkouts
- 📦 Real-time inventory sync reduced overselling by 80%
- 📈 Return on Ad Spend (ROAS) jumped from 1.6x to 4.3x
💡 Client Testimonial
“We went from chaos to clarity. Go Digital rebuilt our backend and frontend so well — it’s like we run on autopilot now!”
— Ria Sharma, Co-Founder, Trendiva Clothing Co.
✅ Case Study #3:
Streamlining Patient Engagement for a Chain of Clinics
📍Client: Nova Care Wellness Clinics
Industry: Healthcare
Location: Multiple locations across New Jersey & India
Services Delivered: CRM Integration, Appointment Automation, Digital Communication Flow
Platform Used: Odoo, Twilio, WhatsApp Business API
🚧 The Challenge
NovaCare managed over 10 clinics but lacked centralized patient records, appointment reminders, or follow-up systems. Patients often missed visits due to manual scheduling errors, leading to lost revenue.
🎯 Our Approach
We deployed a custom patient management system using Odoo:
- Created a multi-location CRM & appointment scheduler
- Automated SMS/WhatsApp reminders via Twilio
- Added feedback collection & patient support chat
- Integrated all clinics into one admin dashboard
🚀 The Results
- 📅 Missed appointments dropped by 44% in 2 months
- 🧠 Centralized dashboard improved coordination across all 10 locations
- 🔁 Follow-up appointments increased by 26%
- 📞 Response time to patient queries dropped to under 5 minutes
💡 Client Testimonial
“Go Digital helped us focus on patient care while they took care of the digital ecosystem. Everything just flows now.”
— Dr. Pranav Mehta, Founder, NovaCare Clinics